Customer Service Hours: Monday thru Friday 9:00 a.m. until 5:00 p.m. est.  859-282-0096 eMail: info@bluelinepro.com
 

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TERMS OF SALES

ORDERING: Please be sure that all necessary details are included: quantity; Item number and description.

BACKORDERS: In general, any item not in stock at time of shipment will be backordered, unless customer specifically requests to be on a permanent "no-backorder" basis. Freight terms of original shipment will apply.

UNDER PAYMENTS: When possible, we short ship to compensate for underpayment. If it is not possible to ship, we will write you for the Balance Due and hold order until the balance is received in full.

Please be sure to read order form carefully for charges that might apply to your order.

PRICES: All prices are subject to change without notice. Please feel free to request a quote for current prices.

PAYMENT METHOD: Check, Money Order or Credit Card (MasterCard, Visa, American Express Cards, Discover Card, Novus Cards) Checks are held for 2 weeks if bad. A $30.00 returned check fee will be added.

FREIGHT TERMS: In general all orders will be shipped per-paid and the freight amount will be added to your invoice. We will ship by truck line or UPS, if it is less expensive than a parcel service Free Freight on $300.00 or more.

SPECIAL ORDERS: We will sale art paper in bulk quantities, customizing is available also.

CLAIMS: Discrepancies between packing list and goods actually received must be reported within 10 days. Beyond this point, claims become extremely difficult to investigate and resolve.

Shipments will be made by the most satisfactory method in our judgment, unless particular shipping instructions are specified. Great care is used in packing all orders. Our responsibility ends, however, when the shipment is delivered to the carrier and accordingly, we are not liable for goods damaged or lost in transit. All claims, therefore should be filed with the carrier. We will gladly assist in substantiating such claims.

RETURNS: We’ll gladly accept returns provided goods are in resalable condition, listed in catalog and are received within 30 days of ship date. Returns must be previously authorized by our office. We are sorry, but no returns can be accepted under any other conditions. Returned goods will be subject to a 20% restocking charge. Items not in resalable condition may be refused or incur an additional service charge. Returns are for merchandise credit only.

INTERNATIONAL ORDERS: If we have trouble verifying your Credit Card Billing Address or our credit card processing says the Address Does Not Match or Unavailable.

To continue processing your order from Blue Line Pro you will need to pay through PayPal or by International Money Order.

We apologize for the inconvenience but the payment must be secured before the product is shipped.

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BLUE LINE PRO
166 Mt. Zion Road, Florence KY 41042 • 859-282-0096 Fax:859-282-9412
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