Customer Service Hours: Monday thru Friday 9:00 a.m. until 5:00 p.m. est.  859-282-0096 eMail: cs@bluelinepro.com
 

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FAQ's

FREQUENTLY ASKED QUESTIONS...

STORE RELATED...

As a Club Blue Member, how do I use my $15.00 coupon for purchases of $30 or more?

A link is provided for coupon use at the bottom of the checkout page. It will read "To use a discount coupon or gift certificate click here". This will take you to a page where you fill in the proper coupon information. When you are completed, click "Add to Basket". You coupon will be deducted from your final total.

As a Club Blue Member, how do I get my 15% discount?

To see your savings as you shop bluelinepro.com, you must sign in first. Most of the time, your computer will automatically recognize you as a Club Blue Member or as a Registered User. Don’t worry, Blue Line Pro will make sure you get your 15% discount whether you sign up or not. Signing in allows you to see your saving automatically and what your final total really is.

How do I know if I am signed in or not?

You can tell if you’re signed in by viewing the front page of the store. If you are greeted by name, you are signed in. If you see a sign in link, then you are not signed in.

What is the difference between Create a New Account and Place Order With Out Account?

Creating a New Account, if you have not already have, allows you the option of signing in with later purchases. Signing in will automatically bring up your shipping, saving you time in the long run. If you do not wish us to keep your shipping information on record, then you may place an order without an account. Rest assured, all information about our customers is strictly confidential and will not be shared with any organization outside of Blue Line Pro.

Why should I sign in?

Signing in allows you to automatically bring in your shipping information. It also let’s you see your discount’s as you shop.

I’m a Club Blue Member and I have signed in, but I still don’t see my discount applied?

All Club Blue Member who are ordering the first time will not see their discount initial (but it will be applied to the purchase.). After your first purchase, your account will be changed to Member Status, allowing your discount to be applied immediately upon future purchases.

If you are a Club Blue Member and this is not your first time ordering as a Club Blue Member, then contact us by email or by phone to notify us of the problem. We will do our best to correct it right away.

When checking out, how do I select different methods of shipping and payment?

Each field (shipping and payment) has drop done menus, which allow you to select other options beside the default. To bring down these menus, click on the arrow key right next to the field


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We would like to thank the following Publishers and Creators for choosing
BLUE LINE ART
as their Comic Book Art Board Supplier:


ASPEN COMICS
IMAGE COMICS
TOP COW
DEVIL'S DUE
  PRODUCTIONS
AFTERBURN
  COMICS
HARRIS COMICS
• LONE STAR
  COMICS
• PLATINUM
  COMICS

- FRANK CHO
- MICHAEL TURNER
- MARC SILVESTRI
- PAT LEE
- GREG LAND
- ERIK LARSEN
- DAVID MACK
- SCOTT KURTZ
- PAUL SIZER
- MITCH BYRD
- JOE CORRONEY
- MATT BUSH
- DICK GIORDANO

and the many other publishers and creators not listed,
Thank you.


  


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BLUE LINE ART
166 Mt. Zion Road, Florence KY 41042
Phone: 859-282-0096 Fax:859-282-9412
 info@bluelinepro.com

Copyright 2006 Afterburn Media LLC